After getting tired of buying $35 to $200 coffee makers from big box stores that fail every year or so, I thought I'd try a more expensive product in hopes it would last longer. I've owned this Moccamaster for two years now (purchased from EP in Jan 2022) and I'm very happy to own it. I make at least three 8-cup pots per day, totalling more than 1100 uses per year. I've seen reviews online where some owners have used their Moccamaster for 20 years so I'm interested to see how long this one lasts. Hopefully it will be the last 10-cup maker that I buy, though I may buy a smaller single-serving machine in the future.
Thank you for the expertly wrapped shipment. Everything is just as I expected, fine quality and perfect condition. By the way, the first Espresso shot from the Silvano machine (with ground beans from my Macap MX) was absolutely spot on. I mean perfect - best I've ever made.
Very happy; Thanks again.
Steve
Steve H.
I ordered small parts for my espresso maker. My order was shipped right away and I got the parts in 2 days.
A small mistake occurred, but was promptly corrected at no cost to me. Exceptional customer service!
Thank you.
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