There was a mismatch on my first online order at Espresso Planet and I ended up receiving someone else's order. However Espresso Planet's staff sorted it out quickly and emailed me even before I got the package. Mistakes happen, no big deal to me, but my surprise was when I finally got my order and saw that they apologized again for the wrong shipment and credited the amount 100% so I basically got my order for free!! Wow, as a first shopping experience I was totally impressed! So they DO care about their customers!
It was my first order, not my last!!
Thanks again!
Carl
I just wanted to say “Thanks” again for processing my order for water filters. The package arrived & we’re good to go. I also wanted to commend you for excellent service. We always get hate mail when someone screws up in our company, but people seldom take time to say thanks for good service; the kind you provided. So for what it’s worth, keep up the good work!
The Jura Professional series Super Automatic Espresso Machines are perfect for your Office Coffee Service, Backery, Cafe or any other business with low volume needs. They come with a First class and excellent service and warranty support by Jura Canada.
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