Although people say it's hard to make siphon coffee, it's really not - what's a pain is the alcohol burner that comes with it. Although I really didn't want to shell out more $$, I decided to take the plunge and boy what a difference. So worth it if you make siphon coffee. Takes all the hassle out - now it's an everyday thing, not a weekend thing. Note, I do pre-boil the water.
Ordered for the first time recently and it was a pleasure. This is by far the best price I found for illy capsules and they were at my door in 2 days! I'm a customer for life!
Mike
I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
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