I had purchased a Cuisinart illy machine and was unsure what pods to use. I was give advice and refunded what I had bought on bad advice and I very much appreciate that help and service. Thank you
Kathleen Revoy
Kathleen Revoy
(personal)
I placed an order and when reviewing my receipt I discovered I had made an error and ordered a similar but different item than I was intending to purchase. I contacted Espresso Planet and advised them of my mistake. I was fully expecting to have to cancel and reorder. Instead, I was very pleasantly surprised when a rep replied that the exchange was taken care of and that the proper coffee maker was on its way. I am very impressed with the level and competence of their customer service, making transactions simple and solving problems big and small is what service should be but rarely is. Thank you Espresso Planet.
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