Received the Moccamaster a few months ago and have used it daily since. I am unsure as to how this little, light-weight machine makes such great coffee, but it does. Its just nuts. Its the best automatic coffee maker that we've ever had. We like a strong brew, and the Technivorm Moccamaster is on par with Starbucks dark roast quality.
All the best.
Mike
I ordered a whole new setup so that I could move my old machine, grinder and accessories to a new property. Customer service was very helpful and shipping was extremely fast.
Adam L.
Ordered parts in error. They were able to stop the order and instantly credited my account.
Placed a second order but parts did not solve the problem. They took the parts back and issued a credit immediately. I have rarely seen a company so dedicated to customer satisfaction in such an expediant manner.
Top marks in all. categories!!
They make it easy to do business with them.
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