Just had help on the phone from JR, who coached me through a valve problem which disabled my Duetto 3. He walked me through the repair and I finished my shots with visitors that I had.
Impossible to get a better customer service than that
David Russell
Hi there, I visited Espresso Planet for the first time today. I work in the area and Googled where I could buy a French press and your store came up.
I have to say, the person that helped me was extremely nice and knowledgeable. I really felt like he went out of his way to help and he made it a nice experience.
I didn't spend much, but after getting back to my office with some freshly ground beans, I had a lot of people asking where I got them and I passed on the great experience I had. I hope they get a chance to stop by your store too.
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